Scalable Back-Office Accounting Support for CPA Firms

Industry

Certified Public Accounting (CPA)

Services Provided

Bookkeeping Support, Client Account Management, Year-End Prep, Staff Augmentation

Location

Multiple (New York, Chicago, San Diego)

Engagement Duration

Since November 2022

The Challenge

Mid-sized CPA firms during peak tax seasons faced growing pain points:

  • Overburdened Teams: Staff burnout during busy seasons affected client turnaround time.
  • Time-Consuming Cleanups: New client onboarding often involved months of disorganized books.
  • Resource Gaps: Seasonal hiring was inconsistent and expensive.
  • Client Communication Delays: Lack of updated reports caused delays in tax filing and consulting.

Our Solution

We became a plug-and-play extension of the CPA firm’s back office:

Year-Round Back Office Support

  • Delivered white-labeled bookkeeping and reconciliations for the firm's clients.
  • Created streamlined onboarding systems for new client accounts.
  • Handled monthly and quarterly closes under CPA review.

Peak Season Staff Augmentation

  • Deployed trained accountants during Q1 and Q4 for 1099s, W-2s, and year-end prep.
  • Maintained task trackers, deadlines, and deliverables in sync with the firm’s workflow.

Quality Control & Reporting

  • Ensured 99% accuracy in cleanup work.
  • Delivered client-ready reports, schedules, and summaries for tax filing and advisory.

The Results

After just six months of working with us, the business experienced tangible improvements:

Metric Before After
Tax Season Stress High staff burnout 3x team capacity via offshore
Onboarding New Clients 3–5 weeks for cleanup 7–10 days turnaround
Accuracy of Bookkeeping Reports Inconsistent, review-heavy 99% clean handoffs
Client Filing Delays Frequent Less than 1% delay rate

Key Takeaways

  • CPA firms benefit from scalable staff support during tax seasons.
  • Clean, timely client books improve CPA efficiency and client satisfaction.
  • Outsourcing routine work allows CPAs to focus on high-value advisory services.

Client Testimonial

We were skeptical about outsourcing, but now it’s a part of our core delivery. The team helped us cut turnaround time, stay on schedule, and focus on advisory rather than cleanups.

Senior Partner, CPA Firm

Chicago

Empower Your CPA Firm with Scalable Accounting Support

From client cleanups to peak-season prep—we’re your back-office ally.

Schedule a Free Consultation Today

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