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CASE STUDY: How A Well-Known CPA Firm Achieved 2X Productivity With Faster Turn Around Time
At Stanfox, we frequently encounter clients that have a lot of work on their plates and are unable to focus on their core business responsibilities and growth. We met one such client a few months ago and assisted them in eliminating a burden off their shoulders.
Overview of The Client:
The client is a well-known CPA firm in the United States, with over 150+ active bookkeeping projects. They preferred dealing with high-net-worth individuals and doing mergers and acquisitions projects. They were searching for a seasoned yet cost-effective offshore partner. As a result, they chose Stanfox to handle its small company clientele.
Our clients' primary objectives in outsourcing to Stanfox were to:
Complete all bookkeeping and taxation chores for their clients while providing high-quality service.
Improve client communication and expedite outputs by reducing inquiries and delivering the best outcomes.
Streamline the bookkeeping and tax processes to ensure that the client is not inconvenienced.
And manage their 50+ bookkeeping projects at the same time.
How Stanfox Helped Them:
Our Stanfox team is well versed and skilled in completing their work, and our team has appropriate expertise managing similar projects. Stanfox equipped them with a complete proof solution to their demand by aiding them in the following ways:
We were able to take over some of the client's bookkeeping tasks by providing an FTE model.
Some of the clients didn't require an FTE Model, so we eased them out by providing hourly services.
We also helped them increase their productivity by 2 folds by reducing their turn around time.
Stanfox was able to help them save nearly 60% of their overhead costs.
We automated all of the workflow and communication processes so that they could keep track of
everything. Stanfox reduced their stress by directly communicating with their clients.
Stanfox also offered them weekly work summaries to make it easy for them to stay on top of things.
Completed all jobs ahead of schedule, with a satisfaction rate of over 98.5 %.
Our partner client was quite satisfied with our work, which allowed them to focus on their main business while lowering costs. This also aided them in increasing the precision of their work as they scaled up.